About Live Chat Software by ProProfs
ProProfs Live Chat Software app is a centralized platform for support operators to take up all customer queries and provide answers in real-time. The use of this mobile-optimized chat box allows your operators to monitor...
ProProfs Live Chat Software app is a centralized platform for support operators to take up all customer queries and provide answers in real-time. The use of this mobile-optimized chat box allows your operators to monitor visitors and initiate a chat no matter where they are. With such a live support chat software, you get to reduce support tickets and turn visitors into delighted customers. Provide instant answers without making them switch back and forth between your web pages.
The robust live chat software app is equipped with features like visitor monitoring that can help your operators understand your customers better. The live chat for customer service comes with an intelligent chat engagement feature that allows your operators to reach out to visitors by sending proactive invites and auto greetings from the mobile app.
Other than sending proactive chat invites, the live chat app helps support operators monitor incoming, pending chat and track which operator is working on which chat. This helps them to make sure that no chat goes unanswered and convert website visitors into returning customers in case they have queries related their products/services at all times. Your operators can also easily see who is on your website, where they are stuck and proactively start a conversation.
ProProfs Chat for Android offers a series of features, that are listed below:
• Track and record offline messages
• Feature to access control panel from Android smartphone
• Invite visitors for live chat
• Know your website visitors using Geolocation
• Use canned messages
• Close chat feature in chat window
• Operator logout functionality in operator chat window
Benefits your business can attain from the use of live chat support application are:
• Resolve client queries instantly
• Improve support team’s productivity
• Support multiple visitors at the same time
• Provide personalized support based on visitor behaviour
• Capture more leads
• Grow sales
Previous Versions
Here you can find the changelog of Live Chat Software by ProProfs since it was posted on our website on 2017-01-23 08:04:18.
The latest version is 3.1.1 and it was updated on 2024-04-22 14:01:29. See below the changes in each version.
Live Chat Software by ProProfs version 3.1.1
Updated At: 2023-10-06
Live Chat Software by ProProfs version 3.1.0
Updated At: 2019-01-22
Changes: Fixed device specific button issue.
Live Chat Software by ProProfs version 2.7
Updated At: 2017-08-24
Changes: Bug Fixes, UI changes.
Live Chat Software by ProProfs version 2.6.1
Updated At: 2016-01-19
Changes: New user Interface , Available for android 6.0
Disclaimer
Official Google Play Link
We do not host Live Chat Software by ProProfs on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for Live Chat Software by ProProfs is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
